Although each job was highly customized, each contained a common request: "How do we engage our workforce at a deeper and more committed level?" My clients, usually CEOs or Execs, were focused on bottom-line business results, but I knew that the only way to impact that impersonal statistic was to first reach the minds and hearts of the workforce that made that bottom-line a reality. Change always begins at the individual human level.
My job was to have each individual ask themselves honestly what was holding them back from extraordinary performance. What I most often found was that it was a combination of two factors:
1. Personal belief in limitation
2. Lack of leadership belief in excellence
Performance was not usually a skill, knowledge or systems issue...it was a perception issue. So, I created an situation, at the start of my work with clients, that would give them a first-hand, in-the-moment experience of facing their limiting perceptions and beliefs. A few well-chosen and unique optical illusions proved beyond doubt that we are all victims of Perceptual Myopia - the habitual tendency to perceive situations and others through the lens of personal beliefs. We all do it! And we do it unknowingly...which leads to all kinds of conflicts, misunderstandings, and business losses.
Whether facing a persistent problem or an exciting opportunity, our beliefs color our perception of what is and isn't possible. And we believe that this perception is the truth. My job was to show them that perception, like behavior, is a choice that can be changed. When perceptions change, life changes.
For 300+ people to get involved and engaged in an activity for 2 hours stays a lot to the credibility of the speaker. Karen absolutely hit a home run for this event and we’re really pleased to have had the opportunity to have her.”
~ Tammy Redmon, Division of Washington State DSHS.
~ Tammy Redmon, Division of Washington State DSHS.
Wright Minded also provided key notes, workshops, and meeting facilitation for clients' yearly conferences, retreats, or professional organization event. These engagements ranged from Board of Directors' strategic meeting facilitation to several hundred person audiences. In all cases, high pre-event involvement with the client ensured a relevant and inspiring outcome.
This is a partial list of clients I've served in the past eight years:
Washington Department of Transportation
Oregon Department of Transportation
Department of Social and Health Services
Department of Social and Health Services
Group Health Cooperative
Leadership Spokane
Leadership Spokane
Spokane Valley Chamber of Commerce
Billings Chamber of Commerce
Billings Chamber of Commerce
Gonzaga University
Eastern Washington University
Eastern Washington University
Whitworth College
Spokane Community Colleges
Spokane Community Colleges
Numerica Credit Union
International Trade Alliance
International Trade Alliance
American Cancer Society
Spokane Convention/Visitors Bureau
Spokane Convention/Visitors Bureau
Spokane Fair & Expo Center
US Federal Bankruptcy Court
US Federal Bankruptcy Court
Inland Northwest Blood Center
Sacred Heart Women’s Show
Sacred Heart Women’s Show
Associated Builders/Contractors
US Attorney General
US Attorney General
Professional Credit Union Women Assoc.
Flying J Truck Stops
Flying J Truck Stops
Toastmasters International
